Returns Policy

How Refunds Are Issued

All refunds are issued based on the payment method used at the time of purchase.

Your refund request will be processed instantly after receiving the returned goods. However it may take 5 – 7 business days for it to display on your payment method statement.


How To Return And Item

You’ll love Love Mug products or your money back!
We stand behind our products. If for any reason you are not completely satisfied with your Love Mug products, we offer a full refund less shipping.
Send us an email to, letting us know the problem and we’ll get back to you ASAP with instruction on how to make your return.
We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.